In Safety & Pharmacovigilance, meeting very tight turnaround times while maintaining a high level of content quality and accuracy are key to successful reporting of adverse events to regulatory bodies and assessing safety-related information to determine benefit and risk impact.

Our customer, a large global CRO with offices in over 63 countries, procured translation services from multiple local suppliers resulting in highly decentralised processes, varying degrees of quality, a lack of centrally managed translation memories and multiple pricing structures.

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