This paper examines why it is absolutely vital for organizations to take a comprehensive,
closed-loop approach to automating change management, spanning all areas of the organization
and extending throughout the product lifecycle. The key attributes of an effective solution
are described including:

• A single point of visibility and control for the enterprise
• Flexible configuration to meet unique country, department, and site needs
• Robust integration with key business and product lifecycle systems
• A closed loop approach to monitoring and validating change control
• Automated workflow processes that streamline the completion of change management tasks

This overview is followed by a discussion of the core technology components, human expertise
and best practices that are required to deliver these capabilities.